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I had to speak to the agent on live chat to ascertain this as they did not notify me. Gutted 🙁 anything I should avoid doing in future? I have a few other accounts ticking along fine…. Thanks for letting me have a moan! New to matched betting?My Matched Betting Academy is the best place to get started.

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Learning the fundamentals takes 10-15 minutes and you’ll make £15 in the process.Learning the fundamentals takes 10-15 minutes and you’ll make £15 in the process.Has your account been locked, restricted or are you no longer eligible to take part in promotions? You may have had your account locked pending ID verification – happens a lot.+0No, locked. The live chat agent said it was a senior management decision and nothing could be done?? Very strange, they’ve taken my £50 bet but then not paid out on the 2 x £50 free bets they owed me 🙁 meh!+1Same thing happened to me Buffy. Except I never even placed a bet.

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Spoke with an agent on Live Chat who said that it was a management decision and that they don’t have to share the reasons why they locked my account.I reckon opening an account at the same time as Cheltenham with £50 in free bets could have prompted them to lock it.Other than that, no idea.+0Raise a stink on twitter/complain about them to IBAS/both.+0I did the sign up where you get £50 bonus funds, I signed up just before Cheltenham.I placed three bets at Cheltenham (all three lost) and then they stopped taking my bets.Oh well I thought, I’ll lose the bonus and take my remaining cash out. I tried to withdraw and got a message saying that if I want to make a withdrawal it will cancel my bonus and, if I want to do that I have to contact customer services (sigh)..So I contacted customer service and asked to withdraw the cash… I was “helpfully” informed that I would lose my bonus and winnings to date (£0), which I said was fine.Then I was told that the amount I could withdraw was actually c£50 lower than my cash balance because (paraphrasing), “they had to take into account the fact that my balance would have been higher had my bets won”….Haven’t decided what to do next yet……. Contemplating changing my name by deed poll to Betway Can Suck My Testis and then applying for a job there..In summary – absolute joke of a bookie!! Has your account been locked, restricted or are you no longer eligible to take part in promotions? You may have had your account locked pending ID verification – happens a lot. at Cheltenham (all three

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The Sports Welcome Offer is run by LeoVegas Gaming plc, licensed operator of the BetMGM website located at and/or mobile applications that we own or operate using the same brand (‘BetMGM’). Please see the footer for further information. The Sports Welcome Offer will run until terminated at BetMGM’s sole discretion. BetMGM further reserves the right to suspend or modify the rules or format of the Sports Welcome Offer where a change or withdrawal is required due to any change in law or regulation; or by giving you prior notice, if the change or cancellation is required for any other valid reason (for example, if there is a fault in the software or systems used to manage the promotion, or if a mistake is identified). We can suspend, withdraw, or amend the terms of a promotion from time to time (e.g., to comply with applicable laws and regulations; as a result of a fault, mistake or error being identified (whether technical, human or otherwise); and/or where necessary to prevent fraud or other Prohibited Practices (as defined in clause 10 of our General Terms, except if you have already opted in to this promotion or made a deposit in expectation of receipt of a Free Bet pursuant to this promotion, any such suspension, withdrawal or amendment will not apply to you or your participation in the promotion.

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Very strange, they’ve taken my £50 bet but then not paid out on the 2 x £50 free bets they owed me 🙁 meh! Spoke with an agent on Live Chat who said that it was a management decision and that they don’t have to share the reasons why they locked my account. I reckon opening an account at the same time as Cheltenham with £50 in free bets could have prompted them to lock it. Raise a stink on twitter/complain about them to IBAS/both. I did the sign up where you get £50 bonus funds, I signed up just before Cheltenham. bonus and take my remaining cash out.

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I have come to check today only to find the account has been locked. I had to speak to the agent on live chat to ascertain this as they did not notify me.Gutted 🙁 anything I should avoid doing in future? Are they just generally bad for MB? I have a few other accounts ticking along fine….Thanks for letting me have a moan!+0March 14, 2017 at 5:58 pm Love this blog and all the great tips! I am still new to this I opened a Betway account yesterday and got the 50 free bet – great.